WARRANTIES: NEW Instrument Purchase

100% REFUND or CREDIT: Simply RETURN the instrument within 10 days. Must be in “as-new” condition with all original tags and packaging. CUSTOMER is responsible for transport/shipping costs.

1 YEAR SERVICE WARRANTY: No charge for adjustments or repair labor. Excludes damage from accident or neglect. CUSTOMER is responsible for transport/shipping costs.

NO RETURNS on CUSTOM ORDERS: Custom (made-to-order) instruments are produced according to the customer’s requested specifications. Because of their personalized nature, these orders are final sale and cannot be returned, refunded, exchanged, or canceled once production has begun. If your needs change in the future, we are always happy to help you resell the instrument through our consignment program.

WARRANTIES: USED Instrument Purchase

100% REFUND or CREDIT: Simply RETURN the instrument in original condition within 10 days. CUSTOMER is responsible for transport/shipping costs.

3 MONTH SERVICE WARRANTY: No charge for repair labor. CUSTOMER is responsible for transport/shipping costs.

For advice on how to safely ship an accordion, please visit our SHIPPING page.